I started another topic about this because I hadn’t seen this one, my pan cam has joined the list, it was purchased on 26th of June 2018, I’m not sure of what mount I have but it looks very similar the the one above, I was also extremely cautious mounting it making sure the base didn’t turn at all, I screwed it on to the mount only using the base, then once on all the way, while holding the base screwed the tightener up, it’s mounted high up and indoors only. The camera worked perfect until a few months ago at which time it started to scan the three locations I had set, then do a full position reset, then scan, then position reset, it got pretty annoying. Position reset as in it stops scanning as it should, turns clockwise as far as its allowed, then counter clockwise as far as its allowed. Then the other day I came home and it looked like it had a stroke, it was completely turned backwards, facing the wall with the camera eye rolled all the way up and no power. Perhaps when it started constantly resetting position it managed to break the stopper? Even though it was past the year warranty they immediately sent me a replacement which is greatly appreciated and even just today I told friends looking for a camera to go to wyze. I want to add a warning to anyone who may have the issue, I didn’t know what the cause was so I did the basics first, tried a different outlet, unmounted the camera and tried a different cable, no luck. Still not sure of the cause I plugged it back in with a different cable, after a short time I smelled burning rubber and i started looking around for the source, I leaned in to smell the pan cam and the charging wire touched my cheek and was so hot it burned me, as well as the charger. I think the wires had possibly twisted enough to short themselves or ground themselves. I brought it to my father whose an electrician and he checked it out and said the wires looked fine just completely twisted, so not sure what caused the heating, Once they were untwisted it powered back up fine, then after a reset it proceeded to turn and kill itself again, power light going right off, if I manually twist it back slightly the power comes right back on.
edit: the amazon link above looks to be the exact mount I have