My camera is no longer transmitting video as it used to. I put my camera into my detached garage, about 37’ from the base station, to monitor a rodent problem I have. It was working for almost a week–I could get events and stream video. Now it detects and plays events OK but when I go to stream video the video freezes after a few frames (< 1sec) with a very pixelated picture (the event videos are OK). I also eventually lost connections all together and after doing a power cycle it’s back to freezing on the video (no events detected yet). This happens on my Pixel 3A and also under BlueStacks.
I moved the camera closer to the basestation and it seems to work but when I put it back into the garage it freezes. It’s as if the WiFi range suddenly decreased. I did not drop or otherwise mishandle the camera. I did recharge it once but it worked for a while after that.
Anybody have this problem? I’m probably going to open a ticket but want to check if there is anything I can do (including waiting for a firmware fix) before engaging support.