Outdoor Cam Won't Sense Motion Through Glass

There are two Outdoor Wyze Cams in our family in different cities. I realize the camera is intended for outdoor use; however, it can be used indoors as well. Motion sensing works well, but neither one of us can get the camera to detect any motion if it is pointed through a window/glass. We’ve tried different angles, elevated the camera to ensure the motion sensor is not blocked, tried all different sensor settings, etc. Has anyone had luck using Outdoor Cam through glass? If so, please share your secret to success. As a side note other Wyze Cams, including Pan Cam, and v2 Cams will detect motion through glass.
Thanks for your help.

It does not detect motion through glass.

V2 uses an image based algorithm so as long as it can see the image, it can trigger motion.

Outdoor uses PIR which is a physical sensor that detect IR light emitted by heat source, therefore, it does not work through glass.


It would nice if Wyze would include that information somewhere in the set up instructions. Perhaps we missed that. Thanks for answering.

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