Outdoor Cam Stuck At 80% Charging

Thought it might be related to the issues had by every other wyze item I have yesterday, but this one continues. Outdoor cam has been charging for 24 hours, won’t go past 80%.

Is there some trick to getting a full charge?

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Hi @chezedog The % charge doesn’t indicate properly for the 1st few cycles.
Use it until the “low battery warning” or below 20% charge, then recharge. Best to use the charge port on the base unit with included cable.
The battery charge reading should improve w/each cycle.

We’ve had the thing for months. It’s bern thru lots of cycles…

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That should not be happenig, open a support ticket.
(https://wyzelabs.zendesk.com/hc/en-us/requests/new)

Live support is available: +1-206-339-9646
Monday - Friday 5 am - 6 pm PT | Saturday 8 am - 4 pm PT

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