I was excited to receive my new “Outdoor Cam” three-days ago. I went through the setup process and fully charged my cam. Everything was working fine for one-hour. I tried to connect to the cam and view the video feed. The cam would not connect. I went through the troubleshooting protocols several times, reinitiated the setup protocols serval times, but the same thing continually happens; the cam works for about five minutes, then I cannot reconnect. I have to cycle the cam off & on to allow my Android phone to reconnect.
After this first day of frustration, I left the cam off and connected to the charger. 24 Hours later the cam indicator is blinking Red; indicating it was still charging (something is seriously wrong).
Today, with the cam 6-feet from the Base Unit, I cycled the cam “on.” even though the cam was flashing red. The cam connected to the base unit, and I was able to view the video feed. The light on the cam was solid blue (meaning it was connected). About two minutes later, the cam light went dark (off). This indicates the cam is no longer connected; a repetition of the problem I noticed on Day-One. It appears the cam falls asleep after two-minutes and will not wake-up until I manually cycle the switch on the cam.
Is anyone experiencing a similar problem?
I have a support ticket #833483 in the queue. Still waiting for a response.