Can someone help me get to customer support? I have on open ticket (#817009) from October 14 and still no response from Wyze. My Wyze Cam Outdoor is dead. It died with still 91% battery, so that’s not the problem. I have sent follow up emails to no avail. I need help.
Welcome to the Wyze community @dshy33!
You may want to try calling Wyze Customer Support about this issue!
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Thank you for the phone number. I couldn’t find that but it’s great to have. I’ll call today.
Let the support agent know your current ticket number, they may be able to pick up where you left off.
Will do. Thanks.