Hi, @ZiggyNZ. Welcome to the forums! Wyze is working on responding to all the support tickets as quickly as possible. They are experiencing higher than usual support volumes. @UserCustomerGwen a Wyze employee will assist you with your ticket soon. Thank you for your patience.
You can also contact Wyze Support by phone:
Wyze Customer Support 1 (844) 999-3226 Available Monday - Friday 5 am - 6 pm PT
