Only one camera working

we have 2 sites with Wyze camera’s. On each site only one camera seems to work, others stream (you see kb in app) but no camera image appears. This is happening since Sept. 4 2019. Anyone an idea? I rebooted app and camera to no avail. thanks - Wietse

can you give us a screen shot of what exactly you are seeing in the app?

what are you running as far as firmware on the camera, IOS or android, and what version of the app?

nothing is showing offline?

are you getting any recordings for events/ are you using an SD card?

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Thee lastest version of the app was released without Android hardware acceleration 7 days before your date. Is this problem on low-end Android devices?

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issue resolved with the update

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