Older person needs to reinstall a camera

My partner pulled the plug out of the socket, I have a V2 cam I believe. I can’t remember how to make it work. I plugged it into the socket and pressed the set up thingy on the bottom of the camera. All I get is “ready for set up” from the camera. I can’t remember what to do next. can someone help in easy lay terms or direct me to set up instructions please? Thanks. I have an iphone 7.

Mod Note: Personal Information has been removed for privacy and security purposes.

First off, you shouldn’t of had to reset the camera just because it was unplugged. It should have just worked after it was plugged back in and restarted. Secondly, you need to do the setup via the Wyze app on your phone. Once you open the app it will tell you in an easy to follow step by step process what to do.


Opening the app won’t start the process to get the camera working. Within the app is + sign in the upper left corner of the Home screen. That gets you to the add device choice. Select that and then the V2 camera and follow the instructions from there. It will prompt you to press the setup button, select the correct wifi network and generate a QR code for the camera to scan. Once that process is complete your camera should be working again.

Here’s a link to the setup guide: Wyze Cam Setup Guide – Wyze


Thank you… All set now.

Got it, thank you.

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