I did download the version you mentioned and got one of my V1 cameras working again.
Can you please email me if you ever come across a firmware that supports motion detection and notifications.
Thanks so much for posting that info, I have one more V1 cam to update.
Have a great weekend.
Doug.
I reported three broken V1 cameras (i.e., will not connect following a power cycling) last week. Wyze offered one gift card of $10 total for all three. It seems to me they should have provided a $10 gift card for each of the cameras.
I hope them handing out these gift cards does NOT mean theyâre going to fail to fix the bug. (Because itâs starting to sound like it.)
Not my problem but I feel bad for V1 owners getting whiplash. If it wonât work because itâs discontinued just say so. All of Wyzeâs original customers, by definition, are subject to this breakage at their next power cycle. Itâs not a good look, going on months now.
70 days since this thread started
3 months since the problem started
10 days since weâve heard from WyzeJasonJ
Official announcement from wyze: Never
And the current status is⌠wyze doesnât give a damn about their original customers
A bit off-topic but letâs speculate. The answer is, of course: As long as they promise. If some company only intends to support a device for 1 year, say so! If they plan on supporting it for 5 years, say so! If they plan on supporting it for 32 full moons, say so! I donât think itâs difficult to exercise foresight and consider how long they want to support a product.
Otherwise, Iâd expect it to last about 7-10 years*. I donât want the hassle of constantly updating equipment unless it is a major upgrade for about the same price. But again, they can avoid disappointing anyone by just being honest about their own expectations.
I worked for a small manufacturer that supported their equipment for decades. They had a reputation to maintain and while they didnât provide free repairs, it was still possible to get repairs.
** If a company chooses to open-source the software so it can be maintained by the community, then they are absolved of their commitment, in my view.
Let us know when you implement the new policies peepeep.
I do not have a huge update but I can say that we think weâve found the issue and are currently doing internal testing to verify.
I think you inadvertently avoided an important distinction. The âsupportâ in this context involves a huge chunk of dynamic vendor run âcloudâ services and that, obviously, is what has failed for these V1s. The cameras themselves are just fine, but so called âcloud servicesâ blur the lines for the expectation of what a piece of hardware does. The V1s are mostly useless the minute anything goes wrong at the Wyze end. So are the other models.
Anyway, glad to hear from @WyzeJasonJ that the end is in sight. Thanks for keeping this issue above water, Jason. Again, surprised that this is being handled so offhandedly when it affects ALL of Wyzeâs first customers.
Thank you Jason
Hey @RoboNaught
I acknowledge the points youâve made and respect your opinion.
But letâs be reasonable.
What if theyâre just moving fast and breaking things. Peddling disposables like the rest of the free world?
Scrambling to gain âshareâ and keep it by forging a âpersonalâ relationship with their customers. Where they encourage criticism and respond to it on the fly the best they can?
Because the world is unstable and the ânew guyâ must be dynamic.
To survive.
And prosper.
What if that? 
Do you trust Wyze? Are they operating in good faith?
-peep
What if - really? I think their silence about this and the v1 security problem show their true colors. 3 months to (maybe) fix a problem from a company that manufactures no hardware just writes different software for it is not just âmoving fast and breaking thingsâ.
It simply boils down to money and profits.
They really donât care about us, the early adapters who bought V1âs and helped them become the success they are today, which shows no morals, values, ethics or integrity on their part.
Very few people in business today practice those admirable traits I mentioned above.
We have become a disposable society when it comes to electronics, when they still have plenty of life still in them, just for the sake of money, profits and GREEDâŚ!!!
Pitty.
I certainly didnât highlight it and it probably deserves to be â my indirect way of addressing it was by suggesting open sourcing but, in reality, that probably isnât enough. We are, AFAIK, highly dependent on the Wyze app and that ability to interface and sign software updates would be critical.
If manufacturers make their product dependent on the cloud, whether itâs Wyze, Tesla or Microsoft they should be obligated to be in for the long haul or provide explicit, obvious transparency.
Welcome to Windows XP, guaranteed we wonât nuke it for at least 5 years, then all the serial keys melt into a bit-puddle and you have a fancy holographic coaster.
And this isnât just a moral obligation. The first time a major company that off-loads computing to the cloud implodes and breaks a wide swath of products (My microwave wonât warm up my frozen mac and cheese! Excuse me while I riot in the street!) or Telsas get bricked because Elon has finally escaped to Mars or water pumps fail in some city because the cloud services shutdown there will be hell to pay.
That one big event will bring down the govât hammer so manufacturers who donât want the hammer better be bending over backwards to make sure they arenât the straw to the move-fast-and-break-things camelâs back.
We all love having multiple charging cables and ports but eventually someone is going to get fed up & a rule will get made.
Back to the here-and-now, I think Wyze has planted a seed of doubt about their commitment to their products. This risks creating a negative feedback loop and downward spiral.
I donât have V1âs but I raise my eyebrow â if this is how they treat the early adopters (e.g. no customer service agent script updates, no twitter announcements, no mea culpa from a lead software engineer; nothing to show that this was a priority rather than an afterthought) then what should I expect for the rest of their product line?
Did Jason nail it? Yeah, he was forthcoming with updates, sought to assure, responded directly, continued to work the issue, and so forth. Canât find fault there but heâs not setting the priorities at Wyze HQ or fixing the QA issues.
Was my post too dang long? Yup, but I really want to believe the more we highlight the issues the more chance Wyze executives will go âhmmmm⌠what is our long-term product vision? How can we better set and meet those expectations?â 
Still remember being blown away after I put up our first V3. We bought 5 more but now am all too familiar with showstopper issues that hold them back from being something I can unabashedly recommend. But gosh I want that future.
Well put. It is so peculiar that theyâve broken the one product that is the reason for their success and it somehow doesnât even register. Anyway, with any luck the fix Jason hinted at will be in place by, letâs theorize based on nothing, end of week? So we can go on to worry about other things. Like the V2s. 
Iâm with you peepeep, give up and move on. After struggling to get my Wyze Cam V1s working following a router upgrade, I found this thread, and was Blown Away! It was not really surprising minimal testing was done before rolling out system upgrades by a small company.
What is surprising is the lack information about the issue in any of the the company troubleshooting or support areas.
Like others posting on this thread, I was an early adopter and encouraged to see a small startup company going against the big boys. That good feeling all disappeared when I saw the what the company has done to avoid the problem. They have not come up with a solution for over 3 months and then belatedly throwing out small discount coupons on V3 models to those who complained loudly. Why bother if they are going to take the same approach in a few more years when the V3âs have problems?
Did I want to get more into the Amazon ecosystem and buy more Blink Miniâs? No, but Wyze has pushed me there with their poor handling of this issue. My Blink Mini fired up just fine after the router upgrade, as did my 6 year old first gen Amazon Echo. It is kind of sad to see all of the now useless Wyze Cam V1âs going straight to the landfill after such a short life.
Couple of reasons not to move on:
Before this whole V1 fiasco happened, i had recommended Wyze cameras to so many people because they are a very good security camera, and ive had little to no problems with them.
Moving forward i can not continue to recommend Wyze cameras with a good conscience.
Sad situation 
.
As we look forward to 4 months since wyze disabled the V1
I guess it really makes sense when you look at what wyze has done during that time.
I am sure the V1 user base had a lower cam plus pro premium whatever monthly paid usage than other cameras, canât have that. At this point if it is ever fixed, I am sure another âupdateâ will kill them again unless wyze has managed to get rid of enough v1 users that they no longer look at them as unwanted leeches not the customers who helped create the companies success.
I still have a bunch of wyze cameras and other products which I will continue to use until wyze decides to kill them too.
