I went through the wiring steps, seemed pretty straightforward, and installed the thermostat onto the base plate. The cellphone app was able to find it and I went through the rest of the steps. I couldn’t really tell if heat and a/c were working during the test phase, the vents are in a high ceiling.
The app said the device was connected to the internet. I noticed that a firmware update was available so I initiated that. But as time passed the heat never did come on to warm the house. Turning the knob did nothing, that’s not a good sign. I tried pulling the device off of the back plate and plugging it back in. Now it shows no WiFi connection and I can’t go through the setup process again, it doesn’t appear on bluetooth.
Maybe I got a bad one? I don’t see any actual support anywhere for this.