Hi- I searched and read a few other support posts on notifications before posting but here’s my issue:
Had 1 Wyze Cam Pan set up with event recording and notifications ON CAM PLUS FREE TRIAL for about a month. Was working great on iPhone 6s. But then I subscribed for a year subscription a few days ago and right around then it seems I stopped getting event notifications. When I enter the app, it shows the camera recorded events, however I haven’t noticed any Person triggered events like I used to have even with my dancing in front of camera. ??
1- Notifications for camera in gear icon is enabled.
2- Bell icon on Wyze app homepage does NOT have a slash through it.
3- iOS notifications Lock Screen, Notification Center, sounds all enabled.
4- I have deleted the iOS app and reinstalled and that doesn’t do anything.
5-I tried “restart device” from app.
6- Seemingly unrelated, I have been having problems with camera not recording any events until I power cycle it manually by unplugging power and plugging back in and then events come back. But power cycling it did not fix this notification issue.
The only thing I haven’t tried is deleting the camera from the app and starting over.
I’ve got three version 3 Wyze Cams on the way so want to make sure I know how to fix this.