I went through troubleshooting with support, they eventually realized the cameras are defective and I was told 9 days ago that I would soon be contacted by a ‘replacement specialist’ with further information. I spent money on a defective product and each day that goes by is another that I don’t have working cameras. Is it normal for support to ignore people for 9+ days like this? I have checked my spam folder and am positive that I haven’t missed anything.
Just looking for others experience with warrantying non-functioning products with wyze. (These are v2 cams by the way). Thanks for reading.
If someone important reads this, the support ticket is 312827.