No sound when saving video

Hi.
When I save my complete videos to my iPhone, the sound is not downloaded.
Sound does play when watching through the app.
My iPhone has the latest OS. All camera firmware up to date. Latest app.
Thanks in advance.

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I just double checked a video of my own. And I hate to ask this question because Iā€™m sure you did check it but did you uncheck the speaker at the bottom so the sound was an able to be heard. Because the default on Apple videos is for there to be no audio heard. I have an Apple iPhone 8+ There may be a difference between the two phones.

Thank you.
I double checked and the icon shows no audio available.

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I would submit a support ticket.

https://support.wyzecam.com/hc/en-us/categories/360000761672-Wyze-Cam-v1-v2-Pan

Did you ever find a resolution for this? Mine does the same thing