After the latest firmware, all my camera recordings are not playing back in the app on any of my devices (My phones or tablets). The cameras are working- I can see the live feed if I tap on them. I get the alerts that motion is detected from the camera but when I open the app to see the recording, nothing happens if I tap the Play button or if I try to advance it and then hit Play (see attached recording). I keep my recordings up to date and I delete recording older than two or three days. I have submitted a work order ticket but no response yet.
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I’d like to know if anyone else is having this issue.
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Firmware version: 3.9.3.72,
Device model: Wyze Cam Pan,
iOS version: 12.0__iPhone
APP version: 1.4.48
Video.mov (442 KB)