It has become my new norm for this to happen, but it’s only happening on my V2 with CamPlus installed. My other 2 V2s with no CamPlus are all working as normal.
I have found there are a few causes and remedies:
- Power cycle the camera. Don’t just restart via the app, go and unplug the USB cable for about 30 seconds and then reconnect.
- Check your Micro SD card. A quick check is to try to View Playback - if that’s gone (assuming it’s normally there) then there’s a problem with your memory card. Since changing to CamPlus I’ve had 2 Micro SD cards stop working and I have now moved to an Endurance card specially intended for continuous camera recording. If that also stop working, I’ll be really annoyed as it’s getting expensive to keep buying new cards every week. It sometimes works by doing a full format of the card on your PC, as the format via the app usually doesn’t work (it says it succeeded but the camera still has <2GB free).
- Update the firmware as the latest includes one fix for Micro SD cards (but only one fix).
But I’m still having problems with events not recording. The person detection is the worst and it appears random whether it records or not. Yesteday I walked around my driveway, which is fully inside the detection zone, and got no events of any kind (motion or person). This morning I have a Person event for the postman leaving the house, but nothing for when he arrived.
Again, I’ve had no such problems on my other V2 cameras without CamPlus. They record all motion and have been using the same Micro SD cards for over a year.
I don’t want to be buying new cards regularly and I don’t want to have to reboot the cameras after I find they have stopped recording events. I shouldn’t have to do anything because they should never be missing recordings or events. I hope Wyze are aware of this and are working on firmware fixes. I’ll allow some delays as it’s a cheap product and they are generally good at releasing firmware updates. But some acknowledgement of the issue would be nice.