Thank you for your reply. But I don’t really know what you and others are talking about when you mention things like Sandisk card and trying to format with a pc or Mac and then you downloaded a formatting utility from a Sandisk site. First of all, I have a Wyze SD card that I purchased with the Wyze Cam Pan camera. I expected it to work right away when inserted into the camera. I did go to the menu for Local Storage and formatting but it’s in that menu that it doesn’t recognize the card.
Concerning formatting the Wyze SD card on my MacBook Pro, I don’t have any port nor accessory that I can plug it into, nor do I feel like going out and buying something $30 or more or even a few dollars, when it should have worked right away in the camera. I don’t understand how it supposedly worked for them before they sent it to me, because I had asked them to test the new camera with a SD card before sending it to me. But even if they did test it, it was with another Wyze SD card they had, which they didn’t send with the new camera. So now I have 2 Wyze Cam Pan cameras and 2 Wyze SD cards (sent to me previously), all of which don’t work when the cards are inside the cameras.