Ok I have noticed with much dismay that the cams that had CMC and now Cam Plus are having the No Fragment error in great quantity. It really makes paying for this service useless and a waste of money if I have to sit and attempt each cam several minutes in order to view. There’s no way to send log from my understanding as I can’t even open the video to send. My cams are on V:220.127.116.11. That’s for the Pans as well as the V2s that are updated. The IOS app is v. V2.12.51. The Android is version: 2.12.35. I have rebooted both phones. Have logged in and out, deleted and reinstalled and I still get the same error message. The cams that are not subbed to Cam Plus are not giving me this error. Is there a way to correct this? Thank you. @Wyze team
I’ve had it for over a month and getting worse. Numerous service tickets opened with zero response. I pay for cloud storage but can’t view my events? Is what it is, Wyze is on a downward spiral. Canceling cam plus and presently testing another brand. Good luck cat lady
Dude, ya gonna bail??
Has never left…for me.
I’m thinking of just unsubscribing from this cam plus and do time lapse on my SD cards. I’m tired of the false person detection as well as the missing fragment. I’m putting out 60.00 a year for services that have constant glitches.
The person detection works really well for me. There have been a few times when I thought there was no person, then I’ll see someone waay in the distance. Pretty impressive. But, the missing fragment…sofa king old.
Try the newly released iOS App 2.15.41 and V2/Pan firmware 4.X.6.218. Fixed this for me.