No devices listed to my account?

Cameras
,
1

I just logged onto my account and all five of my cameras are gone, has this happened to anyone?
It says there are no devices listed on my account

1 Like
2

After 20minutes and logging in a few different times, all of my cameras reappeared…hmmm

3

Interesting…
It could be use to the service outage.

4

Just experienced that issue. It’s been more than 20 minutes and still no devices. App won’t let me log out and I get an error 3840. Very weird

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2 Likes
5

Mine’s doing that stuff also

6

Same issue

7

Lost all my devices too - keeps saying problem connecting to server plus error code 3840

8

iOS app on multiple devices. Same error. Same lack of device list. Same inability to logout. 16 Feb 24 @0652AM

9

Also having the same problem.

10

Exactly same issue with iPhone XR. Multiple log ins, All devices no longer visible. Can still see them on iPad for now. Error code 3840

11

I can’t see any of my cameras. This is crazy.

12

Same here. Shortcuts and rules are there. No devices or groups.

13

Having same issue. Tried deleting and reinstalling. running IOS 17

14

Im getting the Same Error code 3840 any Idea?

15

Im getting Server error code 3840 also accessing via the web… Server issues

Any Thoughts?

16

Im getting the same Error code 3840 on the web app and Iphone

17

This is probably a server related issue and not caused by the local application on your device

1 Like
18

Same for me

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19

Same, no device on my home using ios app. Can’t connect to server error

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20

Me as well, can’t pull up anything, get same error code 3840, I guess just wait and see? Anybody reached out to Wyze support yet?

1 Like