No audio on download

support

#1

When playing back a recording on my phone, I have audio. When I pull the sd card and download it to my pc, there is static for the first couple of seconds, then no audio. Any thoughts? thanks.


#2

Try a different player on the PC, such as free VLC Media Player.


#3

Do you have the setting to “Record sound” enabled on the advanced settings page?

 


#4

That took care of it, thanks for the help.