I just bought a Wyze Cam v2 from Home Depot. The night vision does not seem to work. I have checked the advanced settings to be sure the IR setting is enabled and I’ve tried both auto and on for the night vision. My alarm system station light goes from colored to black and white. I also hear it click. So, something happens. But the rest of the room is pitch black.
I’ve adjusted settings. I even blacked out the alarm station to be sure it was not providing enough light for the camera to think it was day. I’ve rebooted. No luck.
I submitted a case to Wyze and got an email telling me to contact via chat. I visited the help site but see no chat options.
Any ideas on my issue?