When I Switch tonight vision the recording area is just a black screen. Unless a light is turned on the camera cannot capture anything moving in the night because it’s black. I bought this to be able to check on my elderly parent if needed during the night and I can’t see anything it’s pitch black. Any ideas thank you
- Do you have the IR illuminators turned on? Note that the ability to separately control the IR illumination is in a beta version only (I think). In the dark, it’s fairly easy to see the IR illumination when looking at the front of the camera.
- Is the camera locked into daytime mode (which would prevent it from switching to night mode when the room gets dark)? A clue would be if the camera image is in color when the lights are on, it is operating in daytime mode.
Thank you. I will the camera for your suggestions. Thanks again!!