I installed a Wyze door lock on my front door last week. Everything went fine with the installation and worked so well I bought a second one for my garage door (into the house).
Just got it today, did the installation (including the keypad) and everything functions as it should.
EXCEPT… The app keeps telling me there is an update, but every time I try to update the lock it fails.
I get the below screen.
It keeps telling me to get close to the lock (even at 1 inch it doesn’t work) and to retry.
But it NEVER works.
Mind you, I can use the app to open/close the lock so I know there is communications to the lock.
Anyone have an answer as to how to fix this?
Thanks in advance.