New Wyze Cam User

support

#1

I just installed 3 cameras in my house and I have a few questions about using them.

1-Does IFTTT applets supersede alerts and notifications that are setup on the Wyze Cam app?

2-I have had to play around with the motion sensitivity and I am wondering if it’s normal for the camera to send alerts because it senses shadows moving from trees?


#2
  1. I'm not sure what you mean by supersede. They operate somewhat independently, but the IFTTT triggered cloud clips cannot, as far as I know, override the 5 minute minimum cool down time between clips.
  2. Yes, it's normal since the algorithm compares changes between frames and is not looking for particular objects. You can set a rectangular detection zone to try to avoid those tree shadows.

#3

I have detection zones setup, but I noticed that sunlight coming through trees are setting off the motion detections.