I stumbled upon the Wyze cam what seems like forever ago. I finally got around to purchasing the starter kit and another camera this past weekend. I also have the lock and key pad ordered, which says delivering today but the tracking code says it hasn’t even been shipped, but that’s besides the point.
Yesterday I installed all of the products. I have one cam set up right outside my front door and one cam set up right outside my back door. Sensors on both doors as well. And I have the motion in my kitchen to turn on and off the bulb we put in the kitchen.
Here’s the issues I’ve faced so far:
- Neither of the smart plugs will connect. I have tried setting them to my normal Comcast router as well as the extender we have since the Comcast doesn’t separate the connections anymore. Neither of them have connected and I wasn’t shocked as this is how most smart plugs I’ve ever bought have been. My plan was to troubleshoot these today and try my hardest to get them working…but…
- I woke up this morning and thought it was odd that I hadn’t gotten a door notification from where my brother left for work. When I opened the app it’s showing that all my devices are now offline. The odd thing is I can access a live view for both cameras, but both doors, the motion, and the light bulb say they are offline and stopped giving notifications sometime this morning. The cameras are also now not sending notifications and say offline, but I can still access the live view.
I gotta say I’m stumped. My internet is working fine, all my other devices are working appropriately. It’s just my Wyze products that are not working correctly. The plugs haven’t worked since I took them out of the box, I tried to connect both but no luck so far. I was excited to try and get them going today, but now that all of the products are showing offline I’m not sure where to go from here. I would appreciate any assistance!