Thank you all for reporting the IR or night vision not working issue and send us very helpful logs. We did lots of internal test and experiments in the last week. A new Beta version 126.96.36.199 on Pan released a few minutes ago, and it’s supposed to resolve the annoying issue. We need your help to verify the fix on Pan, and if you ran into the same issue on the latest Beta version firmware (188.8.131.52) of Cam V2, please let us know. Looking forward to your feedback. Thanks again for the support and understanding.
My first Pan is showing that it is 184.108.40.206 and when I check update, it says that it’s up to date. Won’t get 220.127.116.11.
IR night vision issue still manifests itself in latest 18.104.22.168 firmware for Cam Pan, Camera placed in total darkness and verified that IR LEDs were on produces a totally black photo with the exception of the time stamp watermark.
I still have an unanswered, open ticket on this from the 22.214.171.124 firmware release.
Updated my 2 PANs this morning, will keep an eye on them.
Two days later, my window Pan camera is showing that it has 126.96.36.199 and is up to date. Will not let me get 188.8.131.52.
iOS app beta version 2.1.21 in case that matters…
Just checked both of mine… both are still .34