On October 2, I ordered several items directly from you. Shipping and handling cost me an additional 20% , with expected arrival 4-7 days. It’s October 10, still no package. USPS gives the expected delivery date as October 21. That’s 19 days from the order date, not the 4-7 days. I paid over $17 for shipping on a $86 purchase.
I live in Hawaii so sometimes, rarely, a shipment arrives a day or two later. But 19 days… about the same as traveling by barge.
Is there a different method you could use? USPS Priority Mail costs less and arrives within 4 days. UPS and FedEx, two days.