I’ve had a number of issues with my Cam Outdoor, and I’m on the verge of returning it. I really want this to work, but I’m at the end of my patience. Here are my issues after 24 hours of initial setup: events are not being generated consistently, and now, not at all; when events were working regularly right after my initial setup, they stopped working completely after I installed the free one-month trial of Cam Plus; I’m getting “Error (code 05)” (and sometimes code 06) when I attempt to view the few videos that were actually generated from events (I opened a ticket on this); manually starting a recording crashes the app on occasion; on two occasions today, the app on my iPhone froze the entire phone where I couldn’t even force power it down as I normally do (eventually, the phone rebooted). As a software and hardware senior director for a large networking company who has overseen numerous product development cycles, I have a lot of experience troubleshooting and resolving these types of issues, and I generally don’t give up easily. I’ve searched through the forums for any esoteric clues to what might be going on, but to no avail (yes, for both the base and the cam, I’ve uninstalled, reinstalled, reset, rebooted, power-cycled, installed the latest firmware, turned off event filters, created a detection zone, and so forth, none of which resolved these issues). I’m usually the person that mocks reviewers who chronically complain as I’m doing now (typically, I dismiss them as luddites or malcontents…haha), but now I’m in the same boat! Anyway, if there’s anything obscure that I might be missing, please do reply (I know I’ve included a number of issues here, which probably makes it hard to offer suggestions; perhaps I have faulty hardware?). My best guess is that recreating this will be hard to do since I’ve tried so many different things (including using, and not using, a microSD memory card in both the base and the cam). Thanks in advance for any further recommendations. Cheers!
iPhone SE, iOS 14.4.2