@Sam_Bam , thanks for the effort! I agree that things need to be explained more by folks that seek help in threads. Not working or not operating could means many things to many different people, whereas in this case “camera on device list has a cloud with a line through it icon next to it, attempted live view says a connection failed error message, and status light on camera is solid (flashing maybe?)” Would leave nothing to the imagination.
@beautyestheticsnw , looks like your camera/app is indicating camera on device list has a cloud with a line through it icon next to it, attempted live view says a connection failed error message, and status light on camera is solid (flashing maybe?). I have some more follow up questions.
Is the status light blinking? Or solid yellow?
When you power up/plug in the camera, does it do anything like a boot up sequence and spin?
Does your camera have a sd card in it? If so, take the card out and try powering the camera on again.
If you press the setup button does it say ready to connect?
I am thinking a manual firmware flash is needed here. And just reminder that the forums is not the official support for the cameras, you can contact support if you wish at the number I’ll provide below. Just be prepared they will probably ask you a lot of the same questions that we are here. They would be the ones to determine if replacement is needed in this case but I do believe you are outside of the warranty period.
By phone: (206) 339-9646
Or online: Wyze.com/support
Monday - Friday 4 AM – 8 PM PT
Saturday 8 AM – 4 PM PT