Hi all, I have 2 robot vacuums. One of them died. No lights, won’t charge, no disconnect info. Was lit up yesterday but not used, and today, deadsville. Was against the base all night. Nada. Holding either button for 30 seconds separately, or together, nothing. I have no deal what happened. Tried wth other base nada. Any ideas? I would guess a fuse on the circuit board blew. Only used about 20 times, was great before this. Thanks for any ideas.
Welcome to the Wyze community @GaryGnu!
Have you tried holding down the power button to power it up? If the vacuum shows no sign of life, you may want to contact Wyze Customer Support about this issue!
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online: Wyze.com/support
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.
The 120v outlet working?