Multiple Scales on 1 account

They did, and it has worked for me

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You two are on it! Thanks! :smiley:

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Woohoo! Thank you! Worked like a charm.

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So… how do we get ours to work? My app doesn’t update by itself to add another scale yet

Thanks Dave

@Ramrod For Android users, go to the Google Play Store and search for Wyze Labs. Tap on it and update the current Wyze app if available.

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I tried that but nothing shows update, all my firmware updates are for camera only and all current :frowning:

It’s not a firmware update, it’s an app update.

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My app shows V-2.12.35 and it doesn’t auto update even when I go through play store (android)

I believe the multiple scale feature is only available in the beta version of the app. I may be incorrect perhaps someone from Wyze can chime in?

@Ramrod
The ability to add multiple scales to one account is in the production app V2.13.118, you are running an old version of the app. If you go into the play store and it is not updating I would delete the app, reboot and then reinstall it from the Play Store. All your devices and settings are stored in the cloud so deleting the app will not affect anything.

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As Jason mentioned above you need to update your app. I would do as he mentioned, delete the app, reboot, reinstall the app.

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Thank you Jason for that tip about data stored on cloud, I was reluctant to delete as I’ve got several cameras, plugs and bulbs, everything worked great…. Thanks, Dave

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