Motion tracking green box missing

The green box that tracks motion on 1 of my Wyze cams is missing. I get the notification that the camera has detected motion however there’s no box. Firmware is up to date. Any suggestions? Thx

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Hi @lovemyjeep. “Up to date” can be subjective, so please post the version of the firmware on the camera involved, and the app version. :slight_smile:

Did it get turned off? On the main screen with the live view of the camera, click “More” and make sure that “Motion Tagging” is highlighted.

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Ahhh! Thank you SO much. It’s been driving me crazy for days. That was the only thing I didn’t do. I never go into that tab. Not sure how it happened. If I could buy you a beer I would. Cheers!

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Sometimes it’s the obvious things. Haha. But if you haven’t explored the app a ton, you might not realize the option is there at all. :slight_smile: And to be fair, I knew the option was there, and I still had to fumble around for 3-4 minutes before I found it. Haha. I thought it was in the settings tab.