Motion detection not working at all

I just set up two new pan cameras. Updated the firmware. There is no motion detection on either one of them. Everything is turned on in the app. I have another pan cam that is working great with the same setup. Just wondering if anyone else has run into this, and if there is a fix for it. I would hate to have to send them back,but I am thinking that the v2’s would have been a better choice.

Thanks

Check through this section

https://support.wyzecam.com/hc/en-us/sections/360005892972-Troubleshooting-V1-V2-and-Pan-

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