Hello fellow Wyzers! / Wyze support
I just got the v2 3 days ago and next day ordered 2 more LOL!! They are Not here yet.
So I set it up on MEDIUM or LOW and in BOTH cases I get alert all day and night when a CAR / Truck / Vehicle passes by in front of my house. Say about a distance of 25 feet or so. It tracks the vehicles with the GREEN Box as they move pass my house.
People ALSO walk by my house DOZENS of times a day. Wyze Cam also TRACKS them with Green Boxes BUT NEVER sends me alerts for them.
So a car takes like 2 seconds to pass while a person takes like 15 seconds to pass by my camera’s range and the camera continues to track the people too all this time, but NO motion alert is triggered / NO videos is captured.
But out of the 50 alerts+ I got in last 3 days, I NEVER got one for a PERSON walking by. Not when even I walk in front of it slowly or waive at it. NOT when a mailman comes in walking by it. Rabbits are too tiny and it doesn’t track them, but that’s okay.
Please fix this issue ASAP!
Maybe we can have the option to not get alerts for ‘fast moving’ objects like cars altogether, but that’s just me. Tired of seeing cars and damn school buses’ alerts all day! haha
People have Vertical Green tracking Boxes whole Vehicles have Horizontal Green Tracking Boxes. So should be a simple logic/algorithm to distinguish the two right? Unless a person is doing military crawling exercise, LOL!
At the MINIMUM, it should ALERT for people, since it’s tracking them already for 15+ seconds!
And yes, I updated the firmware / software 3 times already. And my internet connection is fast and reaches it’s location very fine.
As I was typing this I got 5 alerts; ALL with cars driving by and NONE for people walking. I saw LOTS of kids going to school and some people walking by my house but it didn’t capture any alert for ANY person.
YOUR ADVICE / FIX is MUCH APPRECIATED!
Have a GREAT day you all!