I realize you are busy, but this is probably the 4th time I have asked about this and received no reply. So thought maybe I should post it on the forum, as nothing else has worked.
I am missing items from 2 orders. The missing items are the KN95 masks. Yes, I have tried to send a note to Support for an answer … probably 4 times now and I don’t get any answer or even an email stating they received my inquiry.
The order numbers are 002227660 and 002224600.
I have receive no indication of a backorder and all shipping confirmations show that ALL of the order is being shipped. The other items in both of the orders have been shipped and received,
We have paid for the items and would like to know where they are. Can someone please help me?