hi, an event occurred on 7/1/19 about 1:15pm for about 40 minutes. multiple video with sound was recorded which is great. however when i selected download from your android app- i cannot find it. its not in the download folder or the gallery- i have a note9. i also shared using Bluetooth to my PC. your app sent an mp4 file but its only video- NO AUDIO.
so, 2 problems. 1. the file cannot be found when you select download from your app. 2. no audio when shared is selected from your app and Bluetooth is used to send the file to a PC