I’m having trouble here trying to figure out whether my order actually went through. Spent numerous hours on their website trying to score one of these cars I think I may have actually scored one. Put enough phone call as well as have a service request number but still haven’t heard any responses. I need to verify seeing how they seem to be willing to take my money. 20210402_224846|225x500
If they took your money consider yourself fortunate. Most people didn’t even get that option. I would however caution on pushing too much. I did that with a preorder in the past and the answer was, “we are sorry that you are unhappy with your order. We have agreed to cancel it”. This bummed me out because I was wondering if my order was correct. With preorders if there are any issue they reserve the right to cancel, and when you buy you agreed to those terms too. [" D. Order Process; Errors"]
Fortunately they reinstated my order after sending a kind email requesting a review. It took about a week if I recall for it to be reversed.
If you log into wyze.com, check out the “orders” section, do you see the Wyze car in there as a recent order? Have you checked that?