The main brush design allows lots of hair to get caught by the end of the brush causing it to stop. I had cleaned it less than a week ago and it completely stopped working. We have no pets. The house does have 3 lovely ladies with long hair, but it’s not like they are shedding.
We do have two sheddy dogs so I know what you mean about hair wrapping around the roller ends. Its unfortunate that the brush roller ends do not twist off to remove hair that’s spiraled around them easily.
I’ve been using a box cutter with a sharp tip to get that spiraled hair out. Pain in the Butt yes…but necessary to avoid early straining the motor with clogged up rollers and early failure.
Like me you may not have heard of the Shark line’s automatic hair cutting feature. They include it in their robots too. If Wyze doesn’t come out with a similar feature my next robot vac will be from Shark. (I have a Deebot at present.)
I have 2 Roombas a Shark and now Wyze vac. The brush rollers are a pain to clean. The rubber no tangle rollers are way better. Wyze please make a replacement no tangle roller for us with dogs.
I concur! I think of this less as a vac and more of a semi-autonomous hair trapping tool. I need to clean the roller after most uses. Please help with something to manage hair.