Starting about 2 weeks ago I had troubles with internet access which ended up in changing my router to another model. Since the change all systems except those associated with the Wyze app on my android Samsung S10 have adjusted and are working fine. In my current Wyze inventory I have 9 devices, 4 cameras and 5 smart switches. For the last 2 weeks none of these work as all indicate they are still shown as connected to the former but now non existent network/router. There does not seem to be a way to change the incorrect Network assignments that are summarized in the Device List and it appears that my app can no longer access the correct network/router as defined in Samsung Settings/Connections/Wi-Fi. I uninstalled the Wyze app and reinstalled it but that didn’t seem to fix anything. Any attempts to restart any Wyze device is ignored.
In looking at some of the online responses as to a cause I’ve confirmed that I am using the 2.4 GHz network. I’ve done a Force Stop on the Wyze app followed by a phone restart all of which had no effect on the situation.
On top of all of this I have been unable to successfully communicate my problem to the Support folks at Wyze during the holiday transition.