Longer Event Video Lengths

First of all I just say I love everything the team at Wyze is doing. But with all we love there are always some little things that could be improved.
There are times(incidents) where the 12 sec recoding is just not enough. A good 20-30 secs would be an amazing addition.

Now I understand the impact it could cause to the server on such an increase. Yet, could it be an option for longer recording time directly to the local storage?
Example: 12secs to the cloud by default.
20-30secs to the sd card(settings option)

Hope this could happen,
Thanks again for all your doing. Keep up the great work!

A post was merged into an existing topic: Ignore Motion Detection for events under 1s

The videos saved to the microSD card are a minimum of 1 minute long and have no cooldown time. So Playback does have the compromise you’re looking for already! :slight_smile:

2 Likes

I’m using the SD card and the 5 minute cool down for alerts still appears to be active. With events recorded to the SD card I get no motion alerts unless 5 minutes have passed since the last alert.

Welcome to the community, @pcjm. Alert notifications are not sent for events saved on the SD card.

The 12-second cloud stored clips and the SD card storage are separate and independent. They are set up and viewed in different areas of the app.

For the SD card storage, go to the camera settings, then Advanced Settings > Local Storage. That is where you set the SD card to record continuously or event-only (1 minute segments).

To view the SD card recordings, don’t tap the Events tab in the app. That is only for the cloud clips. Instead, tap the View Playback button on the live stream view. How you’ll see a timeline under thevideo frame so you can go back in time. You can also remove the card from the camera and view or download the 1-minute video files on a computer.

Here are some help pages from the Support site:

1 Like

Thanks. I’m familiar with how to setup the SD card and view it but I fail to see how alerts would be tied to the storage type used. So if I use local storage and it detects motion I don’t get any push alerts? Seems pretty awful for any security device to not always alert.

The push notifications are generated by the cloud when a video is uploaded. That’s why they are pushed for Event videos but not for videos recorded solely to the microSD card.

1 Like

The 14-day cloud storage is intended as a way to know when events have occured, allowing users to check the SD card for further review. This is why it is recommended to install SD cards in the cameras. At this time unfortunately, there is still a five minute cooldown period between each type (motion and sound) of notification. There is a #roadmap item under development right now that will hopefully alleviate that.

The current Wyze cameras are not sold or marketed as security devices. They are sold as smart cameras. Please see Section 3 (Limited warranty and disclaimers) of the “Terms of Service

1 Like

For the love of GOD…yes, and YES PLEASE! I get that it’s a “notification”, but if I’m already not recording 24/7 for the health of my SD card, the recording should last as long as the movement is detected. Now, let’s say we keep it at 12 clips up to 2 weeks for free (I personally delete my videos almost immediately if I have no use of them saving Wyze space on their servers) that would be ok for me if I could tell my Wyze cam to record movement until it stops to my SD card and/or my own personal cloud HD at my house.

2 Likes

Why not offer a variable video length based on if motion is still detected - like Nest does? A bug flying by at night might produce a 5-second video, whereas someone peeping into windows could produce a 30-second video. The average length of all clips would still be around 12-seconds thereby not increasing Wyze’s cloud storage bill considerably.

3 Likes

Paying for a feature is a slippery slope and something I would like to avoid, so paying for a shorter cool down or longer clips seem like a bad idea. Why not make an option in the app, An option of either 14 days free storage of 12 sec clips with a 5 min cool down OR (X) amount of free storage space with programmable cool downs and clip sizes. Then Wyze could add the option to upgrade cloud storage space past the free amount for a monthly subscription. This would be balanced across the board and allow people to only pay for what they need. This would allow Wyze to make money while bringing the newest feature to long time supporters who chose Wyze solely for the lack of monthly subscriptions.

2 Likes

Great idea! A 30 second event would make these cameras great. 12 sec is too short, and a non action stop would save cloud storage for Wyze

I agree… make the current (X-amount) free storage space user configurable. For instance, longer clips or shorter cool-down periods (in which less clips would be stored or clips would be purged out sooner than 14-days). I have purchased five cameras so far strictly for the “free” storage and will be very disappointed if that option is removed. It would be very nice if the user had more flexibility with how their free storage space is used.

1 Like

I just started using the motion sensor, I wish there was an option to adjust the sensitivity

1 Like

I just bought this Wyze camera. The camera is great considering its price.

The 12 sec video is too short and 5 min cooling period is ridiculously long.

Each user should be given a free amount of X GB of cloud data. Then it is up to each user to configure their recording time and cooling down period.

Yeah yeah I know the length and cooling period affects the size and bandwidth of AWS.

3 Likes

I vote (not that there is a vote) for local NAS storage but without having to use some special firmware. Everyone I know has some type of NAS on their local network, I prefer QNAP.

If you would like to vote for NAS, you do that here:

1 Like

I have a bunch of cheap $30 wifi “spy” cams that let me set the video record on alert times to 1-10 minute intervals. They require no subscription service or anything, they just start recording when an event is triggered, and stop at the number of minutes I set, if the alert is still triggered, then they start right up recording the next X minute clip onto the micro SD card.

This has really been my only real complaint about the Wyze cams. I have my other cams set to 5 or 10 minute recordings, but with Wyze, I only get a few seconds, and there are a lot of gaps where it didn’t record for seconds or even minutes between recordings, even though there was motion in full view of the camera the entire time.

2 Likes

Letting us use our own cloud storage would be nice as a way to fix this. Or someone mentioned giving us less days and longer videos. How about we get a set amount of space instead and we can choose our own length of video? And then when the space is full, the oldest videos get deleted. I don’t think anyone will wait to download the videos of criminals breaking in for 14 days anyways. But to cut the videos off at 12 seconds when people are still in frame, moving around, and causing trouble isn’t good. And what’s with the cool down period? These cameras are marketed to be security cams, so to say they shouldn’t be used for security, seems very silly to me.

1 Like

I would be very desirable to be able to select the pre- and post- event record time. Eg I would like to be able to select for example to have the event recording include 5 seconds BEFORE event detection and 20 second AFTER event detection.
I have the camera installed outside and it often cuts off before the actual event is over.

1 Like