Not sure what is going on with my Wyze account but I have been experiencing login problems since the past 2 days.
When I start the Wyze app, the screen gets stuck at the login screen. Clearing the cache, clearing the data, force closing the app or a re-installing the app does not fix the problem. Sometimes I will be able to login using my phone (Samsung Android 8) but not with my Samsung tablet (tab A, Android 9).
When I am able to login, it looks like if I get disconnected not long afterward.
No motion event gets recorded on the cloud (they do however on the sd card).
I can’t access the events section. Receive error message, no event recorded, after a while, even if there are.
I can’t access any cam settings which seem to be saved on the Wyze servers.
I have been using Wyze cams since it’s introduction and never experience such an issue before.
I am using app latest version with latest firmware (Android).
Ticket submitted. My 3 Wyze cams are currently useless.
Please let me know if you have any advise that may help.