Lock - Unknown Error

Lock was working. Needed to replace battery (eats batteries). Now get “Unknown Error”.
Removed batteries - No change
Re install Batteries again - No Change
Lock Gateway stays green try to check it. No color on App and again "Unknown Error)
Reset Lock Gateway - Now will not connect to network (I entered the correct PW
Tried to Add device, sees gateway - will not connect to network ( tried 3 Networks)
Reset Router _ Same issues
Reset Lock - No change
Running App on Pixel 3
Anyone have any thoughts vs getting a lock that works?


This sounds like an issue I would get support involved with, I cannot think of anything to try other than what you already have.