You may be affected by the loss of Android hardware acceleration in the app. If so, you have 3 options:
- Join the Beta group to test the possible fix that’s in there now
-
Wait until the Beta app becomes the production version.
-
Downgrade to V2.4.82, the last version that had hardware acceleration
If you want to downgrade now, here is the process:
-
Uninstall your current app before installing the older one.
-
Enable the hardware video decoding option after installation.
-
Turn off automatic app updates to prevent upgrades to the app.
You can find V2.4.82 here:
https://support.wyzecam.com/hc/en-us/articles/360009818512-Android-Wyze-App