I thought I’d chime-in here with another real-world case for bringing back the rewind in live events functionality.
Just last night my wife and I were wakened by Alex (the name I have given the male voice version of Alexa) that a person had been detected outside a daylight basement window, where there normally shouldn’t ever be a person. I was frantically refreshing the Events screen, waiting for the event to stop recording so I could see what triggered the event. The camera didn’t show anything of interest during the remaining “live” phase of the event, which lasted 4 min, 41 sec!
Turned out that the garage lights of a house some distance away was flickering a bit as a result of a tree branch blowing in the wind. Apparently, Wyze’s AI interpreted this to be a person. I then remembered that I had recently turned off zone detection for all my v3 cameras because of the new bug where AI detections no longer work with zone detection turned on. The trees which triggered this false detection would have normally been masked and prevented this event from occurring in the first place.
If Wyze is trying to make people believe that they are a security company (depending on what you read), this recent event is a prime example of how broken it is.
As for the lost ability to rewind the buffering live event video, my latest communication from Wyze was suggested to yet again submit a request in the Wyze Wishlist forum. Which I already did. But since I seriously doubt it would gain any traction I’ll be canceling my auto renewal of Cam Plus.
The Person Detection has NEVER worked so I’m paying for basically longer events to be recorded. Ironically that very thing has now delayed me from seeing the very things that are triggering my live events. Was that a homeless person who walked through my driveway at night? A coyote? Jason Voorhees? Let’s wait until the video finishes recording now… could be a minute. Could be ten. But I guess they’d prefer to have a shortcut to the current live feed instead. Makes total sense if you prefer to wait a lot to see exactly why you got that notification in the first place.
I’ve just had a duck waddle by - it was walking directly away from the camera
Even that had walked out of range of the camera before live view changed to event view. It was in the field of view of the camera all the time but was a very small unidentifiable dot and I only knew it was a duck by rewinding to the start of the video in event view … So much for the advice to change the angle of view of the camera!
It could have been a thief stealing something from my garden… but I wouldn’t have known until the stupid system had finished recording and let me see the event view. I am sure a thief can run faster than a duck!
ah!! i remember BT… ugh… they are a pain, but at least after you stopped paying they fixed it… here in the US they would just say “F U”, come to get any equipment you may be renting and then send your bill to a debt collector who will harass the crap out of you…