Laggy event notifications


#1

Hi folks,
I just got my Wyze camera yesterday, It trumps my Nest cams with everything but one, event notifications. It takes approx. 2 minutes from the time of an event to when my cell phone gets the notice . I have killer fast wifi at home and the delay happens to both my Galaxy S8 phone and Samsung tablet. Is there a fix for this? thanks kindly, Gary


#2

I’m personally not in the Android world, so I don’t know.

This forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you contact Wyze Support for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them that it’s already resolved.


#3

Thanks Rick!


#4

Dunno why it is taking that long on your devices. Timing it here, it takes around 20 secs or so.


#5

The delayed notifications have been an ongoing issue for me Since It started in September
Samsung S9 plus, Android Version 8 , Same issue with the Samsung S 7


#6

I have iPhone my notifications stopped about 1 week ago. All cameras have updated firmware and app is updated as well.