Does anyone have a suggestion how to get Wyze to respond? They triple charged me for an order more than 2 weeks ago and have repeatedly ignored my support tickets requesting a refund. For one of my 3 support ticket requests, they asked for additional information that was already provided in my original request. I provided that information (again) to Raschelle Nail more than 1-1/2 weeks ago, but they do not respond. I am a long time, repeat Wyze customer with a lot of their products, so this is extremely disappointing. Thanks for any suggestions you may have for getting them to be responsive to resolve their overcharging errors.
Someone suggested @WyzeGwendolyn could help if I posted my support ticket numbers, so here you go Gwendolyn:
#553644 -4/24/20 - responded on 4/26/20 to a request by Raschelle Nail that day for information that was already provided in my original request for help
#568917 - 5/1/20
#577924 - 5/5/20
Thanks for your help!