Keep repeating "ready to connect" Cam v3

Hi,

Just bought Cam v3. It keeps repeating “ready to connect” and doesn’t scan QR code during the setup

Sounds like the camera is having problems reading the code. Try moving your phone closer or farther away to see if that works. I had issues initially getting the image in the right place for the camera to read it.

I had the same thing yesterday. Had to slowly move the QR code closer and further away from the camera and it finally worked. I don’t know if taking off the lens film first helps with the QR code recognition.

Just got off the phone with the customer support, they ended up having to replace my v3. I have 6 in total and this one would say “qr code scanned” and the app would say configuring and 5-7 seconds later the camera would say “ready to connect”. Seems like a quality control issue. Just call customer support and if they can’t successfully walk you through setting it up they’ll send you a new one.

I purchased 3 v3s, and the last one wouldn’t scan the QR code after several reboots, different distances, different angles, flipping it on its side and upside down, etc. Nothing but an endless stream of “ready to connect” messages. Ended up in chat with Wyze, and at one point he asked me to do a factory reset. According to him the process was unplug the cam, press and hold the Setup button while powering it back on, wait for a yellow light, and release. That didn’t work, and there was never a yellow light. It just rebooted until it was repeating the “ready to connect” message, but the support guy said that should do it, so he was sure the camera was bad. Anyway, while he was getting ready to get an RMA ready, I decided to hold the Setup button well after the “ready to connect” message was playing, and after several more seconds the IR lights flashed, and the status light eventually went solid. At that point I released the Setup botton. It then went to flashing red, so I started the setup in the app, and it worked!

So, if you get stuck on “ready to connect,” try doing a factory reset, but make sure you hold the Setup button long enough the IR lights flash, and the status light goes solid red. Maybe it will save you the trouble of having to send it back.

Same problem, your “fix” didn’t allow mine to scan the QR code. Unbelievable of Wyze to release a cam this bugged out.