My V2 was running great for a few months. Today, it just keeps repeating “ready to connect”. I have tried pressing the button for 5 sec to factory reset, and I get as far as having it scan the QR code, but then it just goes back to “ready to connect” after 10 seconds or so.
HELP!
Here are the troubleshooting guides:
https://support.wyzecam.com/hc/en-us/categories/360000596591-Troubleshooting
If that doesn’t solve it, keep in mind that this is primarily a user-to-user forum. If you don’t get help here from the community, file a support request including log files. That will ensure that the logs are captured. You might want to submit the ticket right away because there’s somewhat of a backlog. You can always let them know it’s already resolved when they contact you.
I know I’m late but had the same issue. Nothing worked so I deleted the device from my app did a re setup and it worked fine.