Jimmy from Wyze Updates?

What happened to the weekly Jimmy from Wyze updates?

I have seen one in a month.

@WyzeJimmy I got the email this Wednesday but no post here. Note too, my HMS pre-order hasn’t shipped yet

@Giebler These only come when you have an item with preorders that are still shipping! Here’s the newest email + a list of the products that are still shipping:

@superchi Sorry about the trouble with your HMS preorder! These definitely should have shipped by now. Could you please reach out to Wyze Support and reply with your ticket number so we can look into what’s going on with your order? Here’s a link:
https://wyzelabs.zendesk.com/hc/en-us/requests/new

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@WyzeJimmy Should I be worried about my Wyze Car order since I’m no longer receiving your emails?

It could also be that you checked out as a guest possibly, or maybe we don’t have an email on file with the account that you checked out with. I would say it’s probably worth reaching out to Support just to make sure that everything is good to go just in case. :slight_smile:

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