Well, It’s time for me to part ways with WYZE CAM… Too many issues and a forum is no substitute for customer service. I have 7 cameras (had plans to add more) One just decided it did not want to accept the QR code which rendered it useless. 2 more are just constantly stopping. I wouldn’t have known it if it wasn’t for the clock.
They were nice while they lasted and I was really hopeful that someone actually made a product that was good quality and affordable. I was happy in the beginning but that ceased after only a few months. I think I would rather pay for a real camera that is dependable. I go out of country pretty often and can’t play forum tag for customer service.
Reminds me of an old quote from economics class…
“Between GOOD, FAST and CHEAP… Pick two…It is highly unlikely that you will ever achieve all three”
Be well all!
To be fair… Wyze reached out to me and asked me to contact their tech support once more. I did and they are trying to resolve my issues.
Sometimes it requires a loud squeaky wheel in order for the rest of the wheels to get a little bit of grease…
WYZE did respond on Facebook with “We’re really sorry for the poor experience and we hope you will give us another chance in the future to do better.”
So I did… I reached out to them one more time by phone. Spent some time troubleshooting but to no avail. …Still waiting for a response from their “agent” that handles these matters…
If you’re looking for cheap little video toys, Wyze is the way to go. They should stop marketing them as security cameras and putting so much time and effort in to R&D on all these features in to a toy camera… Just sell the as disposable cameras…